Airtel
Unfair trade practice

I had taken two airtel postpaid simcards from airtel executives that had come to our house for promotional offer wherein i was promised an assured gift thru a scratch card which were supposed to be sent via courier. Its more than two months and various emails and customer care calls to airtel, i have not received any positive feedback from them. nobody, the customer care nor the airtel gallery people have a single clue about it although i have their official receipt mentioning about the offer. airtel has been dillydallying everytime i contact them. It seems they dont intend to provide the free assured gift which is my right. the funny thing is, today i got a call from them telling me to contact the executive personally who had come to my house! this is a classic case of 'unfair trade practice' by airtel. Any suggestions for further course of action are welcome. thanks.

Company: Airtel
Country: India

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