Airtel
Deduction of balance and/or suspected hacking of numbe

I'm a gazetted officer serving the govt of india... i bought an airtel number a month ago and i never asked for or activated any value added services on my number... a few days back i got a msg that rs 99 have been deducted from my account for value pack... then rs 10 for some reason... then again i got my number recharged and again i got the same message... and again 99 rs were deducted making it rs 208 in all... on asking customer care i was told that i had subscribed for some value pack from some nazaratech.com site... i don't use net on my cell phone and have never even heard of such a site... and this is a very easy reason to give for some technical fault from the company's side... the matter is of security of number... how can someone subscribe for something on my number without my consent... i hope airtel looks back onto this and deactivate all additional services on my number n refund the balance... i just need a number to make calls that's it...

Company: Airtel
Country: India

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