Airtel
Broadband Delay
- 03-12-2009
- 109
I have applied for Airtel broadband connection 22/Feb, (It was for very urgent purpose that is the only reason I has chosen private provides).
Sales guy Chandramohan from airtel came to my home, collected the money and all the required documents in the same day (surprise he came on Sunday???).
Till now he is not attending my calls NO RESPONSE!!! he told me with in 2 days I’ll be getting connection!!!
I was trying to launch a complaint in customer care in the same week, but they said with in 7 days I can’t launch a complaint, I would take 7 days to complete the work. I don’t know why Chandramohan had given FALSE COMMITMENT like 2 days?
3 times I went to Airtel guindy Chennai office, I met Mr Babu, I got bit response but no use. I got only PVC pipes and wires, what can I do with these???
Meanwhile I had launch a complaint also in customer service (Service Request No: 17654294) [useless service…..]
I called Tech engineer Mr Bahsha he told me he don’t have a “pair”, I don’t know what it is? With out pair why these people are taking ORDERS?
now he is also not attending my phone calls.
Will I get my net connection or bills?
Company: Airtel
Country: India