Airtel
NO RESPONSE

Hi

My Airtel landline no : 080 42190549, i have a broadband connectin

from Airel and till 2 days back i was satisfied with the support recieved.

Since I planned to shift to a new place i called up Airel CC to do a feasibility check

They called me back promptly to inform that the new place doesnt have NETWORK and informed

me to contact CC to cancel the account. I called CC to cancel the account

on Mar 11 and one lady named Aruna (she was rude on the phone) informed that she placed a request.

After that I have contacted Airtel CC 4 times to find the status and every one keeps repeating the same stuff

they will place a cancellatin request.

last Agent whom I spoke refused to ESCALATE the call to his manager even though I requested that I have

nothing against him and just want to inform my concern to his manager.

I did inform that tomorrow i am moving to the new place and need to finish this process today itself.

Last agent whom i spoke was rude and finally i had to disconnect the call since i was not getting any help.

Regds

Tessith

Company: Airtel
Country: India

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