Airtel
Barring of outgoing calls

Hi,

My outgoing was barred due to my usage exceeding by credit limit while i was in roaming in mumbai on 13/03/09 of Rs 3000 for my mob.no 9008028192 where my bill was only around 2300 Rs at Nirav Enterprise, Malad (w) Mumbai, after subsequent complains and after undergoing mental harrasment at last my outgoing was released. On 16/03/09 again my outgoing was barred, when i called up the customer care they said that it was barred because my payment is still not posted and since i have made the payment at an Airtel gallery it is Airtel's responsibility to see the payment is updated and not mine, i was again asked to make a payment of 2000 Rs to get my outgoing activated immediately. Would you suggest me how to take this forward because i have been loosing a lot since i am into bussines and can not work out with a mobile connection without outgoing facilities.

Regards

Prem

9008028192

Company: Airtel
Country: India

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