Airtel
Shifting of Telephone/broadband

I had earlier shifted my residence 18 days before and I had given a shift request 20 days before. The broadband/telephone connection has still not happened to me. Airtel Customer Care Officers are the best people to tell 200 lies everyday. First day when I called up they said that the feasibility is fine and the wiring would happen in 3 days time. Second day they said that some neighbour is opposing for digging lines. Totally there are 12 houses in my lane and I had checked up with each and every person. Surprisingly everybody says that nobody from Airtel had appraoched them and nobody had opposed them. When I talked to one Lakshmi - Customer care and asked her to either intimate the door number of the person who opposed it or the name, they are not able to provide it. And every time we escalate the problem they somehow or other escape talking to us telling some more bigger lies.

I used to think only Government bodies like BSNL had some problem but they are far far better and Airtel is THETHETHE WORST..

Venkat

Company: Airtel
Country: India

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