Airtel
Connectivityand no follow up

Re: Complaint to Airtel

The number of emails I have written is about 50.No of phone calls -about 50

Their Response: none

Hi

I am a PLATINUM member of your network and I shudder to think what service you provide your regular members.

My phone problem has persisited for almost 2 months.

No connectivity despite the bars showing that there is hence no incoming calls

your nodal offficers never picks up calls

kamal picks up the call and has such a bad attitude and of course then disconnects the line.

This entire circus has been going on for over 1 moth

NO REVERTS NO CALLS NO CALL BACKS

appellate Jaspreet hasn't returned calls

Abha Gupta has no time to pick up calls

Kamal Varke talks rudely and disconnects

your followup technical officers well U GUESSED IT RIGHT DON'T FOLLOW UP

so well they are just taking cue from the top

and the poor consumer... what do they do... just write mails and hope for a follow up

Vandana Shah

So what is the solution

Regards

Vandana Shah

Consumer Guidance Society Of India

Company: Airtel
Country: India

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