Air tel
Poor Customer service

I have ben using airtel since 2005 (delhi) & Before 6 month I 've shifted to bangalore & got a new Pre paid air tel connection and continued it for next 3 months, then I ve got a call from CC executive regd post paid plans (3 times) & I ve given the appointment to meet their Executive, decieded to go for a post paid connection.

I ve given 320/- cash with reqd documents on 20th Feb 09 & clearly told them that I will available on next day or from 24th feb 09 for verifications clearance, the xecutive came to house on 23 rd & rang up me red verificatrion, again I told him that I will be available next day morning as i was out of state..

then I was calling... calling them for verifictin & other procedures, But finally I fed up with their remarkable attention given to their custmer (some time they wil pick my phone & say will call in few min. but never get back to me rather myself decided to approach them)

Even I asked them their executives free times to clear my verifications but the same results..

finally I went to Rajaji nagar (19 th march) Air el Customer Service & complained my problems & the ensured the verifications will be done in a week period, and Still I am waiting for my clearance from them, Now I decided to with draw my money 4m them, for that also they are not paying me after I spoke to them on April ****

Company: Air tel
Country: India

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