Airtel
Customer Care

I tried to Airtel customer service and they put me on hold for at least 15 minutes. This is a real pathetic state of affairs. Is it because I am on pre paid? Do post paid users get more preference in Airtel? Of course I know the company staff would deny this. But generally is this what other users have experienced, I would love to know.

Company: Airtel
Country: India

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