Airtel
Unwanted balance deduction

My airtel cell no. is 9862261998

On 13 june at 9:54 AM.I've recieved a text message from the no. 64611015 written that "Thanks for using (Bollywood Fusion, Animation) subscription service on airtel WAP.You've been charged Rs 15."

But i never used WAP on my mobile. Seeing that, i immediately called up airtel customer care and i'd described my problem, immediately the call was disconnected, but my network signal was full. I thought this might be some network problem and then i called them again, and described my problem, immediately the call was disconnected again. This time i was sure that they are purposefully disconnecting the call because the airtel customer care are cheats, they are earning black profits by deducting balance amount from users no.

I was then helpless. I request you to take serious action against the company

Company: Airtel
Country: India

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