Airtel
Money deduction from mob account

Hi,

This too much because this is happend two times in a single month, deduct money from prepaid mobile account without intimate me like:-

1. First time (14/06/09 at nigh), while i was talking with cust. care excu.(121) he hold me more then 30 min and provide wrong information which was i ask after then i disconnect the phone then i got lots of messages fron airtel related to services activation after then i chek balance and i socked it was just 4 Rs out of 294 Rs.then log a complaint and after so many followups from nodal officer after one day i got money (Rs.280) back and he committed me this will not happen again.

2. second time (18/06/09 at night), again deduct money from my mobile account without any message or intimation, suddunly i check my balance and again i socked it just Rs.14 out of Rs.266. Again i logged a complaint but no response till mow.

Ref no is 0619325137.

This is time taken process to take money back.

Please help me on urgent basis.

Regards

Dilip Dubey

9971058557

Company: Airtel
Country: India

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