Airtel
Balance deduction from my prepaid account service

I am Prepaid Customer of Airtel Bangalore from more than 2years. From last one week i am facing one issue related to my account balance in my prepaid service that is whenever i am recharging money is automatically get deducted from account.

In last week when first time i have done e-recharge for 30 rupees then 18 rupees has been deducted, again i recharge for 30 rupees around 7 rupees has been deducted, again when i taken recharge coupon of 60 rupees then 25 rupees has been deducted. I don't know whether this problem is from service provider or from distributor.

Any way even if it is problem of distributor Airtel should take care to this kind of fraudster or if it is system problem or software problem from Airetl service provider itself then they they should make sure that consumer data should not be steal by distibutor and make your system more secure. Finally I want to say that my money should be back in my account.

Company: Airtel
Country: India

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