Airtel
Harassment against recovery for someone unknown

Hi

I'm not sure of someone else has experienced this kind of harrasment before but three weeks back someone from Airtel calls on my Mobile (Vodafone) and asked me if I know someone called S. Kapoor, when I responded negative, he again called up for the same reason. When it happened for the third time, I asked him not to bother me and waste my valuable time in the middle of the day while I've been busy with work and do not wan to entertain such calls. For the same cooperation, he told me that I've been enquire about the person because one of the number which belonged to S. Kapoor has been discontinued and has some outstanding and they want to know the whereabout of the person to recover the amount. When I again told him that I cannot recall any such person, he again insisted me to cooperate else face dire consequences for no reason since some calls were made on my mobile from person's cell phone sometime back and I've to find out who that person was for them to recover the money. This sounds funny but it was a total case of losing one's temper specially when you're in moddle of some serious work. I did closed the call by telling him not to bother me again on the issue and it is their responsibility to find out the details of the person haing their connection discontinued with some outstanding assumiong the matter is closed.

To my surprise after three weeks back another person again calls back for the same reason and threatning me of dire consequences and harassment if I do not cooperate with him and answer all his questions even when I've no clue about the person who has defaulted them. When I tld him not to dare call me again on the issue, he tells me that the call is being recorded and I've to face the music. I'm still clueless on the reason for this harrasment and would like to bring it to public's notice besides registering the same complaint with TRAI and other authorities to look into the matter.

Does Telecom companies have any right to disturb someone's Privacy specially a subscriber of a competitor at the cost of someone else's fault. This has really not only wasted my valuable time which is difficult to calculate in terms of monetary losses but if it happens again, someone will surely have to pay for them.

For everyone's knowledge, number which called up on 04/06/09 were 011 4066 2039 & 98105 09214.

I will wait for this complaint's reply from not only Airtel but also TRAI and request them to investigate the matter further.

Regards

Deepak

Company: Airtel
Country: India

  <     >