Airtel
Continuing bills even after termination of connection

Dear Sir/Madam,

I had a pre-paid mob connection No 9910479234 which was converted to a post paid connection without any request from me. Repeated requests to revert the connection to a pre-paid including letters sent through registered did not yield any results and in fact did not elicit even a response. Finally the connection was terminated on my request after paying all dues for the calls and SMSes made by me. The written request for termination was receipted by the representative of the by signing on it on 04 Aug 07 and is held by me. To my surprise I find that the company has now sent me another bill for the same connection for the period 11 Aug onwards. This can be classified as nothing other than harassment by the company. I am also astonished at the consumer relations policy and practices of the company which does not bother to reply to any emailed or written requests or complaints - perhaps this is a sign of the growing arrogance of a company which feels that it has a hold on the mobile connections market.

Regards

Col HS Bedi

Company: Airtel
Country: India

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