Airtel
FRAUDULENT BILLING

WE SUBSCRIBED TO THE COMBO OFFER.TWO MONTHS AGO. WE RECEIVED NORMAL BILLS (RS 635). WE DID NOT RECEIVE BILL FOR ONE MONTH.WERE SHOCKED TO FIND TO BE BILLED WITH RS 3500 /-.WE STOPED PAYMENT AND ASKED TO BE GIVEN CALL DETAILS.THE OPERATOR SWEETLY SENT ME THE CALL DEATILS WHICH I LATER FOUND OUT TO BE OF SOMEBODY ELSES NUMBER.AIRTEL STAFF DECLINED FURTHER REQUESTS FOR THE DETAILED BILLS AND THREATHENED (ESPECIALLY NAMELY RITU WHO WAS ABUSIVE AND SPOKE LIKE A GANGSTER WOMEN DON). I AM AMAZED AT THE LEVEL AIR TEL HAS STOOPED TO INTIMIDATE CLIENTS ALLOWING ITS FEMALE STAFF TO CALL ITS CLIENTS NAMES.SHE EVEN WENT ON TO CALL ALL THE PEOPLE ON THE CALL LIST TO MISINFORM/ABUSE PEOPLE ABOUT US.WE AS RESPECTABLE CITIZEN WOULD LIKE TO CLEAR OUR BILL BUT WE SHOULD BE PROVIDED CLARITY ABOUT THE BILLS.I WOULD FURTHER LIKE TO ASK PEOPLE TO COME OUT WITH SIMILER FACED PROBLEMS AND REPORT THIS ANARCHY TO CONSUMER COURT AS WE HAVE ALREADY PLANNED

REGARDS RENUKA PATHANIA

Company: Airtel
Country: India

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