Airtel
Transfer of ownership request not done

Dear Airtel,

Today i visited your airtel outlet at Lifestyle, Hyderabad.

I am surprised to see the reaction of the executive who spoke to me.

I had requested for "transfer of my ownership" number bearing 995 999 999 2 that too one month before 17 of Sepand submitted all the documents they asked for.

I was waiting for the response and confirmation from Airtel but i was disppointed. I repeatedly called up Customer Care and they promised me that the transfer will be done by 1st Oct and they gave me a Service request number 14070731. After that also my issue was not solved and i have called Customer care 4-5 times after that without missing. Everytime i called they said concerned person will call me back but no one has called me back.(they call me for some survey to know how is airtel service)

Today that is on 18 Oct i went to the same outlet and when i approached the executive named NARESH KAMUNI, he looked at me like a bakra and gave neglegent and rude answer. I faced the same type of answers when i visited on 17 Sep from the same guy.

when i asked his name, as a Gunda he reacted and said if u want take my mobile number also.(How strange airtel is recruiting such a type of Gundas).

Other executive said my form is not yet submitted by the person who has taken it from me and they reacted as if that person is not from airtel and these people have nothing to do with her.

Then someone came to me and said i need to submit printed matter on the letter head (they told me after i walk in) and i had to run for it again.

I thought Hyderabad is developed in technology but because of Airtel i take these thoughts back. The Airtel Outlet in lifestyle building, Hyderabad is worst than any Govt.office.

I hope this mail will go to correct person and take proper action on Mr. Naresh Kamuni.

Warm Regards,

Hari Krishna

Company: Airtel
Country: India

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