Airtel
Bills being sent even after disconnection

Dear Sir,

Greetings.

I am a user of AIRTEL Postpaid connection in Punjab circle bearing account number: 107104187954 on name of S. Jasbir Singh having 6 connections in the said account.By this mail, I hereby wish to complain about the mental harassment being faced by me from the said operator.

I have been using 6 Postpaid connections (9876705337, 9878605334, 9779905335, 9876633336, 9876705333, 9876705332) from the past four years and above and have been paying constantly. Today when, I found better offers from the competition, I planned to shift myself on the same.

I applied for disconnection of four numbers (9876705337, 9878605334, 9779905335 & 9876633336) on 26th of Feb 09, after paying all billed and unbilled dues at the company’s Relationship Centre situated at BMC Chowk, Jalandhar. I very well got the my disconnection application received at a photocopy as well and I was told that the same shall be disconnected at billing cycle only. Most shockingly, till date my number 9878605334 has not been disconnected and I am being charged regularly from the past four months for the same.

I have been into regular follow ups with their Relationship centre, telling them, that the said number has not been disconnected and I am being continuously being CALLED for the payments of the same. Surprisingly, nobody has bothered to my request and today as a heights, these people have called my business circle after checking my call detail records and notified them to tell me to clear all my dues or I shall be responsible for circumstances.

Sir, being a customer, I have a right to ask, how they could even think of calling my nears and dears and insult me. The call was received by one of my business client from number 01726540576. The lady on the phone insisted my friend to tell me to clear all dues and the same was into my notice. I hereby put in your kind notice that, I wish to address Consumer Redherasal Forum for such Shameful, Unprofessional, Cheap and Third rated kind of act by the company.

Consumers like me, who have been using services of such company for such a long time, shall never be able to recommend anybody such products, which cannot be properly taken care off by the company.

Request you to please address my issue to the concerned and get me proper compensation for the same or else, as mentioned earlier, I need to knock door of the consumer court. I still hope and have faith over the Telecom Regulatory Authority Of India for proper Justice.

Yours truly,

Jasbir Singh

9814333336

9814679259

9216710123

9216710121.

Company: Airtel
Country: India

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