Airtel
Charges levied

Dear Sir,

I, Sudhakar G Bijur, residing at TSS Road, Ashok Nagar Sirsi, complaing on my sister behalf.

On 05-07 at 11.36 pm I received a message form Airtel 64611099 and 64611010 for downloading JavaGame and animation from Airtel live WAP service and I have been charges Rs 99 and Rs10 resp. I have never downloaded any game or any other service from Airtel live nor I tried entering Airtel Live. Next Day I called customer care asking for the details. At that time customer care executive informed me that it was may be my mistake and will re-credit the same with in a period of one or two days, and that has not been done. So I called customer care again after two days and this time they informed me that I have downloaded Java Game and Animation. Every time I used to recharge with a minimum balance of Rs 50. Two days earlier I recharged with Rs 150 for full talktime.

Please help me in this regard

Sudhakar Bijur

TSS Road

Ashok Nagar

Sirsi 581401

9740071826

Company: Airtel
Country: India

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