Airtel
Refund of postpaid security deposit

My mobile number is 91-9096298863. I converted my postpaid scheme to prepaid 3 or 4 months before. I contacted your PRO Saraswathi Network Vimana Nagar Pune thru which I got my connection.

They given the details of Refund Cheque No.154412 amount Rs.448.75 Ref No.089460 which was dispatched thru Tej couriers on 5 05 08 to my billing address.

Unfortunately I didn t get my refund cheque till today despite my repeated interactions thru 888 service and complaints of which request no.21625597. Every time they reply that I will get the cheque within two or three days. 20 of such days over but I didn t get the refund.

I don t know the reason for the delay in Refund when there is no delay in receipt of my mobile bills. Spending 1 hr at your PRO for every week is very time consuming and we don t find that much time now a days.

You are not able to give the contact number of Tej couriers or the docket number they need to verify from their records.

Finally your people told me to send a mail to this mail id so that I will get solution within 24hrs (I doubt how far it will happen)

I request to directly contact the Tej Couriers and inform me the status of my Refund cheque. For your kind information the contact number of Tej Couriers is 91-932168552 or 91-20-24458226

I do not need your excuses and if my problem solved that is more than enough.

Thanks and Regards

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CA Sri Rama Murthy A

91-90962 98863

Pune

Company: Airtel
Country: India

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