Airtel
Problem of MISSING TEXT in SMS

Dear Sir,

I've Airtel Prepaid Connection on my Nokia 3110c Handset. I'm facing a problem in sending SMS to a reciever in New Delhi, who has Nokia 7210 Supernova with Vodafone Connection. When I snd SMS (more than 8 or 9 lines), user recives SMS with error *SOME TEXT MISSING* or merging of two SMSes. Vendor had advised me to update software in my Hadset & I got it updated on June 16. After that everything was going well. User was getting all SMS Ok. Suddenly on 14th July, user got distorted SMSes. Again I visited to Nokia Care & they told me that my set is perfect. Airtel advised that it's handset related problem. If it would be due to handst, then how all SMS were transmitted OK during last 1 month. Even then local Recievers are getting all SMS Ok, but another user is getting it in distorted form. If this problem was due to handset, thn local users may also faced the same problem.in recieving of my SMS.

Please help me as I'm very disappointed with this problem. Airtel failed to provide any suitable solution addressing to my problem even after 10 days.

Company: Airtel
Country: India

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