Airtel
Mistake in billing plan

I have an airtel landline connection in Bhopal.

i had requested for disconnect my connection on 28 may through email.

after that they called me for change my plan to 180/- (my current plan was 699/-). i refused this offer many time, but they told me to think again. after some days when they called me daily for change my connection to 180/-. i was agree to change my plan to 180/-. they give me an expected date for change my plan 4 june. but till 6 june my plan was not change. on that day i am fire a complaint against that they again give me an expected date 10 june. and i had used my plan 699/- and ask daily when will my plan will change?

on 10 june i again asked for change my plan but they told me that my plan is 699/ active i am again used my 699/- facility. but on 11 june when i asked them about my plan change. they told me that it was already change on 10 june and they give me bill according to 180/- on 10 june. i just want they charged me on 10 june as per 699/- plan. so what i do???

Company: Airtel
Country: India

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