Airtel
Connection not gioven and not refunding the money

I applied for a new broadband connection on 27th aug'07 at lucknow (U.P) for which I paid Rs 1200/- through cheque, I was not provided with the connection because of non-feasibility. Now I am asking for the refund of my money since 30th aug'07.

Its been more than two months company has not returned my money. I called customer care so many times and even sent email also, everytime they give me new concern no and next time when I call them the previous concern is closed and new concern no is given. So far I have been given four concern no of which three concerns has been closed and a new one given to me today.

Sometime they say cheque has been dispatched and will reach in few days, sometime they say that I have paid only Rs 700/- according to their system. I had already provided them copy of reciept of payment and copy of account statement from which payment has been made to Bharti Airtel on 3rd sept'07 long time back. It seems as if they are not wishin to refund the amount.

Concern nos given so far:- 1. 1683390 2. 1723892 3. 2052898 and today 4. 2272290

Kindly suggest what to do.

Thanking You

Vipin Kumar Tiwari

9335163675, 9415020446

Company: Airtel
Country: India

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