Airtel
Airtel prepaid mobile disconnection without recourse

Dear Sir,

I have subscribed to Airtel Prepaid Mobile service and my mobile prepaid number was disconnected 3 times after the activation date (06 June) informing me that they have not received the forms submitted to the Airtel outlet. The Airtel outlet has confirmed that the forms have been received by the Airtel division and still they are continuing to disconnect my line due to failure on their part. I have lost a lot of business calls on this number which is valueable to my business, Airtel takes no action or responsibility to restore the connection or even compensate for the loss. The last they disconnected without notice was on 27th July and till date (29th July) the service has not been restored. This is happening regularly and neither the Airtel persons at the Outlet are able to answer this nor the Airtel Customer Care. I have lost all contact numbers and also the money that was paid on the SIM card besides the calls incoming for business.

I request the Indian Consumer Forum to take up this matter immediately. I am a life member of the Tamilnadu Consumer Protection Organization. I would like to sue Airtel for the inconvinience and discomfort caused to a Customer on regular basis.

Please reply to me the next course of action.

Kind Regards

Dr. Ravi Mylapore

Tamilnadu Consumer Protection Organization Life Member ID: 0383

Company: Airtel
Country: India

  <     >