Airtel
Broadband connection Complaint

I have applied for a Broadband internet connection on 3rd July by paying Rs.2000 in advance to an Airtel executive, who gave me a receipt for the same. I was told that the connection would be given in weeks time. No one turned up till the 13th of July, that too only after my complaints to the Airtel customer care daily. On the 13th a wire man was sent to lay the connection, since they needed to lay a 300mt cable to reach my home, he asked me to contact the customer care again. The next day when i called up the customer care they said the connection will be canceled with in 10 working days and my money will be repaid. It has be 18 days since then, no one has contacted us. Yesterday when i went to the Airtel Relationship centre in AnnaNagar, they didnt respond properly and said they couldnt do anything. I am attaching the details of the booking below. I Request you to take an action against the company as soon as possible.

Details:

Connection booked on the Name: S.SaiKiran

Receipt Reference Number: ZC61185.

Amount paid: Rs.2000.

Date:3rd July.

Complaint Number Registered with Airtel: 21856694.

Company: Airtel
Country: India

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