Airtel
Wrong Deduction

I have been using Airtel Prepaid for over 3 years (from Nov'06), My Mobile No 9932460242 and also using Airtel GPRS (MO) from same date. I have no problem till last day (1-8). On 2-8 I get a message from 6461150 that "Thanks for downloading JavaGames from Airtel Live WAP Service. You've been charged Rs. 50. Enjoy http://igmobi.com". Last day I brows "wapin.in" for download free theme through "MO", but not entered into games link.

After getting this sms I call 121, customer care representative told me that last day u use Airtel Live and download a game from Airtel Live. For using Airtel Live we are unable to refund your balance (Rs.50).

I am confirm that I am not using Airtel Live more than 1 year (Because I have MO). If possible please know me the real reason for my deduction & also refund my Balance (Rs.50).

Thanks..

Company: Airtel
Country: India

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