Airtel
Against advanced rental charges

I had more then 9months '9967294449' to airtel postpaid connection & this telecom company has worst telecom service co. in india. I was first time launched complaint to airtel callcentre regarding false cometment[caller miss priyanka shinde told me make your full payment of your outstanding then she will be change my bill cycle & airtel call centre executive every time told me bill cycle is not changeble ] to change my bill cycle against airtel collection agency. They had never reply & even every months differant diferant executive gave same promise [swati, mehrunissa, etc., ] Then i was activate mobile office service [GPRS] in my cell & on next months they charged to me monthly rental plus Advance rental. i was asked to call centre why advanced rental they have no propar reason to charged against advanced rental, even i was asked many airtel manangers like anurag, mr. gowda, mr. nilesh they does not know in which TRI guidelines to service operater they charged advanced rental to me and many Airtel customer.

That time i was told Mr. Anurag [Relationship Manager]'I will pay only my call charges service tax & monthaly rental'" He reply ok i will check & revert to you then no one called me & my line was discontineu to till date. Last few months Airtel co. legal advisory co. Devi assosiate sending reminder to make a payments of my outstanding. But they does not check what is the customer problem & why they do not make a payment.

Hence i am submitting this case here at this forum because Airtel have a large part of customers in india. If they charges to advanced rental [this is illigale charges] in every service then just imagine why they are no. 1 in telecom indusutry

Company: Airtel
Country: India

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