Airtel
Recharge offer not given

My name is Shivaraj Biradar and my Airtel Sim No.9980784763. On 21/7 I have received message from Airtel prepaid service that, If I recharge Rs.198/- I will get Rs.100/- talk time immediately and after 48 hours they will send Rs.98/- talk time (A to A). So that I have recharge Rs.198/- on 21/7 through Transaction ID No.395578154. At the same time I have received Rs.100/- talk time immediately, but till today I have not received Rs.98/- talk time. So I have contacted Customer Care Service for inconvenice caused by them. But they assured that, immediately they will send Rs.98/- talk time to my mobile, they did not send it till today. Thereafter I filed my complaint on 05/07/09 through this Forum, after that, one of employee of Airtel Company called me and apoligised for inconvenicne caused to me and assured that, he will immediately send Rs.98/- talk time to my mobile within 48 hours. But till today they have not send Rs.98 talk time. Therefore now I decided to approach District Consumer Forum to file complaint against Airtel Company and I will file Complaint before District Consumer Forum Gulbarga, if they will not send Rs.98/- talk time within tommorrow.

Yours faithfully

Shivaraj Biradar,

Gulbarga.

Company: Airtel
Country: India

  <     >