Airtel
Not Reveted to my original Plan

Hello, I am Tejas from Nagpur. My no. is (9096960168). On 7'th Aug Value added pack (RC 58) was Expired and the company started charging Daily Deduction Rs.2, I had gone 2 Retailer to Recharge that 58 pack, but it was unsuccessful as that Rs.2 Daily Deduction was started, so I called Customer Care Center, they told me to Send SMS as (USUB DD) to 51619, dud to Network problem that SMS was sent twice.. After that I had Recharged 58 pack which was then successfully done.

But now main problem is that they have converted my FRIENDS card to normal ONE AIRTEL card, without asking me.. Now they are saying that the message which was send by me to Deactivate Rs.2 Daily Deduction which was also told by them, due to that my FRIENDS facility is stopped and converted to normal ONE AIRTEL plan.

So I kindly request you to see on the above matter and take the action as soon as possible for the same.

Tejas Kulkarni

(9096960168)

Company: Airtel
Country: India

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