Airtel
FWP Connection Tariff Plan Change

Hi,

I had taken a FWP Connection from Airtel 6 months ago and want to convert to prepaid from current postpaid plan.

I have called customer care and visited airtel shop multiple times but no one has been co-operative in doing the needful.

I am sorry to say but the customer care is pathetic as each person has a different version of the truth.

I wanted to retain the number but the staff has been least co-operative in helping me out.

The only option I have left is that I disconnect the number.

I am forced to launch this complaint as I'm not being heard and have nowhere else to contact.

Request to let me know what action we can take in such a situation.

Thanks & Regards,

Amit Jain

M. 9972039936

Company: Airtel
Country: India

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