Airtel
Unnecessary deduction of amount

Dear Sir,

I am holding airtel prepaid card no 9970679664. I recharged this number on 01/08/09 for 150Rs & I received 138Rs. But today I have only 2Rs bal all the amount is automatically debited from my account. I called customer care & I found some Healthy tips VAS is activated on my number. I may inform you that I have never opted for such request as I am not aware of such useless packages. Moreover I am using this mobile only for incoming calls and am using it very rarely. The whole day I am receiving unwanted messages/calls from Airtel.

In this connection I talked to Airtel Customer care executives who told me that this amount of Rs.130 will be revert back to my account within 48 hrs of time and I will be informed about it. I am sorry to state that even after elapse of 48 hrs of my complaint neither I received any message nor any amount is credited to my account. I called airtel after the same I was annoyed as I found that I have not called customer care btn. 01/08/09 - 16/08/09 as told by customer care executives.

No good service by airtel, response from airtel executives, not willing to take request.

I therefore request you to kindly get me this refund of Rs.130 immediately and inform me about the action taken. Also please take some necessary actions against airtel.

Thanking you

Regards

Prafulla K

9970179214

Company: Airtel
Country: India

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