Airtel
Taking extra money

Hi I am Krishnamurthy and I am using airtel prepaid card for more than 7 years and my number is 9840390170. I am in students pack. I didnt get any signal problem till date. My friend Mr. Manuvasudevan who was a staff of yours gave me this number when you had your office in the name of Bharathi Telecommunications at Peters Road, Chennai. Your service and the signal is very good comparing to others. As my friend gave this number I am unable to throw away inspite of having some problems.

I use to send many sms to my friends. First it was unlimited but now you are charging 5paise per sms. But many times it takes as 10 paisa per sms and I have made complaint and gratefully you have returned me the money. Again yesterday (23.08.09) and today (24.08.09) even if i send a single line it takes 10 paise. Today morning (24.08.09) I had a balance of Rs.222.62. and I sent sms to 6 numbers and there was a balance of Rs.222.02 instead of Rs.222.32. After sending one sms the screeen shows it has deducted 5 paisa but when I saw the balance it has taken 10 paisa. Please see to it. Each and every time it happens. Everytime I can't be calling you and wasting my time. Even if I make calls you are taking extra money. Please see to it and in future it doesn't happen to me.

Thanking You

Chi. Krishnamurthy

Company: Airtel
Country: India

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