Airtel
Implementation of schemes without consent of custome

Sir,

This is with regard to my Airtel pre-paid connection No. 9678196577. I get messages on my phone stating that some scheme or other has been implemented on my number and that I have been charged for it. But this is done without taking my consent. Once, it was that 'hello tunes' have been implemented on my number. But I did not apply for it, nor was my consent taken. Then, it was that COSMO PACK has been implemented on my number and that I have been charged for this. To unsubscibe, I have to SMS to a given number etc. That was unnecessary harassment for me. Again, after some days, I got a message saying that COSMO PACK has been renewed on my number and I have been charged for it. This is blatant robbery. I request you to kindly do the needful in this regard.

Regards,

Kaustubh Acharyya

Centre for Nanotechnology

IIT Guwahati

Guwahati-781039

Company: Airtel
Country: India

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