Airtel
Unauthorised activation and charging of Hello tunes

This is to bring to your notice that this is the THIRD time (complaint ref no. 1091804967100) it has happened that Hello tunes have been activated and also changed to another one without getting my confirmation either by call from your representative or by a SMS.

Rs 35 was also deducted.

The issue is that in case the mobile is with my parents who cant do the procedure to reverse the amount and if the balance reaches zero, in case of emergency they cant make a call.

I had mentioned in my earlier complaint forwarded herewith to avoid recurrence but again repeated this shows how seriously you have taken.

Company: Airtel
Country: India

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