Airtel
Airtel Network Issue

I'm a Sanjay Sharma and residing in Balkum, Thane. I have two Airtel postpaid connection (9967365326 / 9967365325).

From the 22nd June till date, I'm getting frequent network drop at my place (Virtually no network). Earlier their was strong airtel network and I was not having any problem.

Now my both mobiles is virtually in no range zone once I enter my house.

I had made a complaint about the network coverage issue in Thane's Airtel relationship center on 6th August. They told me that the network problem will be resolved within 72 hours and I will get a call from airtel person. I didn't got a call from Airtel person nor the complaint has been resolved. when I check the status of the complaint, they had closed the complaint.

Subsequeltly, I have made a network complaints 4 times latest on 9th September. But no resolution has been done till yet.

I registered my complaint once again and this time they called me and said that there is a building named "Marigo" somewhere in Balkum, were they had set up a cellsite and their representative had been there and resolved the issue.

In spite of this I'm not getting any network at my place. Again they had closed the complaint with any resolution.

No resolution is provided till date. I'm just thinking of changing the operator to Vodafone as there network are good and also giveng me an exiting offer.

Company: Airtel
Country: India

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