Airtel
Deduction of service charges without subscription

It has been a very bad experience of cheating a custmer from a so called reputed company AIRTEL... CONNECTING -PEOPLE &- SHOULD RATHER BE AIRTEL.. CHEATING PEOPLE. I never subscribe for songs / jokes / hellotunes etc all. My account balance was reduced by Rs 15 on 18th of September. When I lounged a complain on 121 the CC ex told me that it was deducted for SMS Jokes, which I had subscribed for.

I told her that I had never subscribed any facility. then I was told that after 2 days the deducted amount will be recredited i my account.

TILL DATE I HAVEN"T RECIEVED ANY MESSAGE (JOKES/WELCOME NOTE) FROM AIRTEL.

But today (21/09/09) on inquiring the two Male cc ex responded very rudely saying I had subscribed for the facility and I will not be getting any refund. They were not at all professional and did not bother to solve problem but banged the phone n between the conversation.

I REQUEST YOU TO SOLVE THIS QUERY AT THE EARLIEST. MY AIRTEL NO IS 9967136393

Company: Airtel
Country: India

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