Airtel
False Messages for E-recharge

I have received Identical messages on 2 cell # I own. The messages sent were from "Erecharge" saying "received a payment 420/- on 10/10 at 10:38", which surprisingly quote a receipt # too 728966120. I have not made any transactions on both the # i own, and are postpaid numbers.

In past also a severely bad experience was faced due to charges levied on internet usage (internet downloads) from one of the mobiles which were never actually done. Even worst was interacting with Airtel customer care, who were first in denial mode and were forcing me to make payments. Finally after struggle with the customer care, and proving that the mobile from which the downloads occurred were not from the any of the models I possess they reluctantly reversed the charges.

For now I want Airtel guys to know that we already have a dial-up internet connectivity from Airtel, and we would never require internet usage on mobile. So please take a note of this and excuse us from all such inconvenience and please act.

Company: Airtel
Country: India

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