Airtel
Incomplete information on recharge Rs 23 for reducing call rate

Miscellaneous

I recieved message from company that on recharging with rs 23 recharge call rates will be 40p to local airtel and 75 p to others, and 75p std .but after recharging it was not so, and on making contact with customer care executive i came to know that i will be charged rs 1 each for first two airtel local calls DIALY, and rs 1 each for others two calls DAILY and first two calls for std will be charged at rs 1.50 DAILY AND after that i will be recharged as said above. I recharged my phone earlier with rs 165 and my call rates were reduced to 40p to local airtel and 75p to others for 6 months and this recharge was declared null. Now i am suffering daily loss of rs 4 without any reason. customer care executive was helpless on this issue. Kindly help me out. my mobile no is 9815554942

My request reference number is 1015117624


Company: Airtel
Country: India
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