Airtel
Inscessant promo SMS

Hi,

The frequency of promo SMS just increased in fact it continued through out the night. I have tried to call up your helpline, between 1.am to 3.am; twice the call was dropped and on the third instance a sleepy male voice was heard speaking to someone in Hindi-“ these calls keep coming… I am sleepy”.

From: 121@airtelindia.com [mailto:121@airtelindia.com]

Sent: Monday, October 26 11:27 PM

To: ashok.bhattacharjee@hotmail.com

Subject: Re: INCESSANT PROMO SMS. [|BAL|9748676918|2610200933012|]

Dear Sir/Madam,

Thank you for contacting Airtel.

You have expressed concern over promotional calls and messages for your Airtel number 9748676918.

We understand your concern and will work towards resolving the same.

We regret the inconvenience caused in this regard.

Further, we would like to inform that your concern has already been registered under service request number 1025495239.

We would revert to you on or before 05/11/09.

For further assistance mail us at 121@airtelindia.com.

We value your association with Airtel.

Warm Regards,

Ajit Kumar K

Customer Care Executive

Bharti Airtel Limited

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

&&&Original Message&&&-

From: ashok.bhattacharjee@hotmail.com

To: 121@airtelindia.com

Cc: ashok.bhattacharjee@hotmail.com

Sent: 26/10 20:15:38

Subject: Incessant Promo SMS.

Hi

I have already lodged a couple of complaints regarding incessant promo SMS from AK-Talktime AK- Promo and etc. I receive around 20 SMS s in an hour and it is driving at my wits end. This is a registered DNC number.

Ph No 9748676918

Name: Rinku Bhattacharjee

I want this promo SMS to stop NOW!

Regards

R.Bhattacharjee

Company: Airtel
Country: India

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