Airtel
Bad Customer Care persons

Hi,

I called the airtel customercare for getting the balance loss information and status information on deactivating miss cal alert service.

First CC lady: Told me that the misscall alert service where deactivated and the amount Rs. 15/- has been deducted before (02.11.09) the deactivation date. So asked her to activate it if the amount for the next month has already deducted. but she told again a 15 ruppes will be deducted for activation. hummm i hanged up

Second CC lady: First i asked about the date of deactivation of misscall alert. She told me its on 01.11.09. Then i told her about the deduction of amount from my account. Hummm She has no information on that... She told the amount has not deducted from my account and after a beep beep call droped. hummmm bad idea airtel.

Third CC Man: I asked for whos is right on both i just called before. he told they have just taken the complaint to deactivate miss call alert today morning (ha ha ha). I told this is a new information to me and three persons have given three different information on same thing. whos right... again beep beep call dropoed. gud idea cc

after that i am not able to call customer care. the are telling just send sms to 121 toll free... WHAT A GREAT IDEA AIRTEL

PLEASE THE GOVT MAY GIVE US THE FREEDOM TO USE MOBILE NUMBER PORTABILITY FACILITY. SO THAT I CAN CHANGE MY NUMBER 9895250251 TO ANY OTHER SERVICE PROVIDER..

ANIL KUMAR

KERALA

Company: Airtel
Country: India

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