Airtel
BALACE WRONGLY DEDUCTED

Espected mam/sir,

i would like to bring my case in your notice that i recharged my airtel prepaid mobile on 31-oct with Rs 100 and on next day that was 1-11-09 at 6:00am i called to customer care executive to asked about the internet plan and he explained me the plan of one day in which downloading and surfing is unlimited free. previously i have used this plan earlier also and at 6:10 am i took the services of internet by dialing *266*1# and after ten minutes i received a message that my balance was 00 rupees. for confirmation i called customer care executive and they could not answer it becouse of technical problem and then i made a call to nodal officer and he explained me the charges are of internet usage. but i wsa not satisfied with their answer. because according to the plan the 20 rupees should be deducted.so there is 66 rs wrongly deducted from my account.

my airtel mobile no. is 09634933774

alternate no.-05812320523 thanks

Company: Airtel
Country: India

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