Airtel
Money not given back

Recently in the month of June i was transfered from Bangalore to Chennai. I have given Request to cancel my account on 5 06 09. On the same day i had paid all my outsanding also.

Request number was given as : 27564607 for cancellation of the card. I have not used the number from June 10th to till date.(Nil Usage)

During this Saturday (7 11 09) instead of paying my bill to Chennai number i had paid to my Bangalore number. of rupees 1500 by net transfer.

While speaking to airtel customer care i came to know that my bangalore number bill was not closed and the bill was generated for the same on every month.

You can confirm the following things in my account details

1. There will be nill usage for last four months on my Bangalore Number.

2. Even after given the request number also the connection is not closed.

Now these persons are not giving any proper answer to my question. I have written 3 emails to 121 but there is no reply from them. Please provide us the escalation mail ids.

Company: Airtel
Country: India

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