Airtel
False billing and false information

Sir

i have taken airtel connection last year 2008.

they have given me combo plan (dsl landline).on feb i have given the application for disconnection of dsl temperoraly.but i want to continue with my landline.they have told me u just pay 180rs rental and ur landline will have incoming only.after 6 months i want to connect my dsl again.i mail to airtel that as guided by customer care.i asked them that my dsl will b continued with the same plan since im a old customer.they told me yes it willb continued as 499rs rental.

complaint: when the generates bill they have charged me 4000rs extra.they have billed my dsl at 1rs/min.

1.they have given me wrong information about the plan.

2.they have told me that i will b continued with same combo plan

3.they are forwarding my complaints, with wrong subjects in there customer care and complaints.

they say that im denying that i have not use any dsl which is totaly wrong.

Company: Airtel
Country: India

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