Airtel
Wrong information

My mobile no. is 9810559084, yesterday on 28/01 when i recvd the bill where i came to know that my bill amount comes very high, Actually i take a sms pack on 31 dec.2007 or 1 jan on customer care number and i confirm on the customer care after two day the reply was that sms pack is activated, for the result i start sending the sms as i required as i was in belief that my sms pack is activated the sms will cost me 10 paise but i was surprise that my bill comes to rs. 1657.87 In which SMS charges were for rs. 196/- @ rs. 1/- i was shock where my total bill comes to near by 300-380 per month, and now this bill tell me that i spend rs.196 on my total 196 @ rs. 1 instead of 10 paise .so i request you to please look in this matter and adjust the sms pack @10 paise at an earliest. This type of service i was not assuming from airtel, please send the reply at an earliest.

Your early response will be appreciated

RAJEEV MAGGO

MOB. 9810559084

Company: Airtel
Country: India

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