Airtel
Unnecessary costs

Sir,

i want to complaint that today at 21/03, i got my mobile recharge with a sms pack of rs. 11. in this type of pack the first sms of the day is rs. 1.00 and after that

all local national (100 sms) are free. after recharging my mobile of rs. 11.00, my first sms was of rs. 1.00 and worked properly till 6 p.m. but after that when i sent sms again on one local number suddenly my balance began low again with rs. 1.00

and when i sent a national sms it got less with rs. 1.50.

i want to know that why is this happening with me while today i sent only 60 to 70 sms only and last sms sending limit is provided till 100 sms.

i consulted on customer care but they could not explain it well that why is this happening!

my airtel mobile number is 9760788770

Company: Airtel
Country: India

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