Airtel
Deactivation of a particular scheme

Dear Sir,

I'm an AIRTEL PREPAID user and my cell no. is 9831617288, I want to deactivate the scheme in which Rs. 25 is deducted from my balance every month in the first week, thereby reducing all my local call charges to Re.1. I want to opt for other better power plans that has already been launched by your company. But I don't know the process by which I can deactivate my present scheme.

I have already called on 121 and on your other customer services and have sent quite a few sms's but have not received a proper reply. I can't even talk with your customer care executives.

Please solve my query as early as possible.

Company: Airtel
Country: India

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