Airtel
Problem in deactivating SIM

I lost my mobile today.

I called Airtel customer care to deactivate the SIM (Mobile# 9880232812).

She asked the owner details and address, Since we took this connection around 2 years back so gave her the name correctly but address till street level.

Then she asked when did you recharged last, i told her the date and amount. She told that you have to tell the last recharge details of paper recharge not easy recharge. Then she told get the details and then call. How could i remember the last detail of paper recharge as from past more than 6-8 months i'm getting easy recharge.

Very rude behavior and seems they are sitting just to irritate and exploit consumers.

Company: Airtel
Country: India

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