Airtel
No installation
- 04-02-2008
- 260
Its been 5 days I paid Rs.500 for setting up an Airtel internet connection along with a landline. I paid the amount to Mr. Joseph Manohar an executive with Airtel on the 29th of march. He has taken Rs. 500 saying for instllation and never gave a bill for that. And then he said the digging of road and the Box would be set up on Sunday the 30th of march which was not done. And i called him and he promised that it would be done by monday and the complete installation would be done by tuesday and up an running internet will be available. It was not done on monday. When I called him on monday evening he said that because i have Airtel to Airtel one number free i have to give those numbers first. I dont what he'll do with the numbers without any connection at all. is this not ridiculous. Then i called him on tuesday agian. He said the workers are working at my home and will be done today. Then again i called my home and enquired if any work is going on since i was out in the city. They said no. I called him again and he says that the workers have gone to fetch some machinery to work. And as usual the day was wasted. I called him on wednesday again and to my surprise one of his friend's answered saying that he is not there and he is not in the office and he has put his mobile in his room and has gone out. Are these the ethics they have. And now today when i call him in the morning at around 8:00 am he doesnt pick up the call. I called him 15 times and the 16th time he switched his mobile off. And now i am calling him from a different number. He says all night they had a party in Country club and so he was sleeping and got up from bed at 11:30 in the morning. When I asked him about the connection he says he will do it tomorrow and i am sure that will not be done tomorrow the 4th of april. I asked him his office number which he dint give me at all and said will do it by tomorrow. And he says he has no problem if i call his office also. Can any lega action be taken against this AIRTEL as i dont like abusing people. CAN ANY ONE HEP ME OUT IN THIS ISSUE???
9908220278 is my number and 9866011659 is the great AIRTEL guy's number.
FOR HEAVENS SAKE PLEASE HELP ME OUT WITH AN INTERNET CONNECTION.
Company: Airtel
Country: India