Airtel
VAS 99 Activate without my approval

VAS 99 was activated on my account in March. I sent a mail to Airtel and also called CC. My money was refunded.

But the same has happened this month also. This time I got a mail from CC that VAS 99 was activated after my approval. The CC guy gave me one number to dial and said that there will be an option to unsubscribe.

After dialing that number I found that there was no option to unsubscribe and VAS 99 was again activated on my Mobile number.

Airtel is fraud. I can't change Airtel because I don't want to change my number. I have been using Airtel since 2002.

http://ravisagar.in/content/vas-99-pack-was-activated-automatically-airtel

Does anyone know how to lodge a complaint? Whom to contact?

I cannot allow Airtel to deduct Rs 100 from my Account for some stupid VAS 99. In fact I don't even know what VAS 99 is. I checked the TRAI site and it is clearly written there that "VAS can not be activated without consumers conset".

There must be legal ways to fight back and lodge a complaint against Airtel's fraudulent services.

Company: Airtel
Country: India

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