Airtel
Daily deduction of Rs.1.99 without having any value added services

Respected Sir,

My mobile no. is 9867886953. There is daily deduction of Rs.1.99 from my balance from nov '07. At that time I complainted to your customer care department & they said that your sms11 pack had activated. to deactivate send us sms & I have send it several times. But the deduction was continued. After that from last 1 month that is march' 08 whole month I talked to your customer care department everyday but sometimes systems were down, sometimes your agent were in hurry to end the call, some agents said that we can see the deduction but dont know the reason, & sometimes agents says in your record there is no deduction as such. I have also sms to 121 many many times. I have also visited your airtel gallery nearby my house in vashi (navi mumbai). All your agent says that your complaint will be solved in 24 hrs but your 24 hrs. never comes.

This is my last hope. From now I am not going to recharge my mobile till my problem solve and I get refund of money.

Expecting early reply.

Thanking you.

Company: Airtel
Country: India

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