Airtel
Poor Customer Support & attitude

This is regarding the attitude of customer asst executives at Airtel.

Today, when I tried to talk to one of their executives regarding this problem, I was put on hold for 18 minutes, as I was being directed to a Floor Manager.

When I mentioned my displeasure of being kept on hold, the manager, Mr. Sameer replied rudely that he was not sitting quietly and that he was on another call.

As it is, it is annoying and pretty shameful on part of Airtel that my complaint has not been solved satisfactorily till date, and above that, I had to listen to crap from one of their managers.

Also, I have subscribed to Mobile Office, the speed of which, I am not happy. I called support centre on 12118 and was directed to log on to www.abeltronica.com and check the speed. This is ridiculous. I hope somebody is alive at Airtel, who are interested in solving customers' problem instead of harassing us like this and making us listen to nonsense from insensitive people like Mr. Sameer.

Company: Airtel
Country: India

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